Consumer Health and Well-Being

Highlight Performance

Domestic beverage products contain less than 6% sugar or are sugar-free

100%

At least 50% of health and confectionery products contain no added sugar

≥50%

Current health issues, particularly non-communicable diseases (NCDs), continue to intensify, leading to an increasing number of premature deaths. According to the World Health Organization (WHO), NCDs cause at least 43 million deaths each year, accounting for approximately 75% of all deaths globally based on 2021 data. Of these, 18 million people die before the age of 70, with more than 82% of such premature deaths occurring in low- and middle-income countries.

One of the key contributing factors is unhealthy consumption behavior, including the high intake of sugar, fat, or sodium in food and beverages. As a result, consumers are increasingly seeking products that support better health, while still expecting nutritional value, taste profiles similar to existing products, and affordable prices.

At the same time, the energy drink and functional drink industries continue to attract growing interest, as consumers are looking for beverages that do more than simply quench thirst. They expect products that provide additional health benefits, such as energy support, digestive support, or immune system support. Convenience, product accessibility, and affordability are all factors that help drive the growth of this market in line with the behavior of health-conscious consumers.

In response, the Company places importance on developing new products that respond to the needs of consumers in the era of the modern diet. The Company aims to increase the proportion of products containing beneficial nutrients, with reduced or no added sugar, while maintaining taste and affordability. This approach supports a balance between health and long-term consumption experience.

Osotspa recognizes Consumer Health and Well-being as a material external impact associated with its products and services, as product formulation, nutritional profile, and consumption can directly affect consumers’ health and quality of life. Potential negative impacts may arise from excessive consumption of sugar and other nutrients of concern, particularly among vulnerable consumer groups, while positive impacts can be supported through product reformulation, nutritional fortification, the development of healthier product alternatives, appropriate consumer information, and products designed to support health and nutrition.

In response to these impacts, Osotspa has identified the promotion of consumer health, nutrition, and well-being as a key objective in product development across its beverage portfolio. This commitment extends throughout the value chain, from research and development, raw material sourcing, and manufacturing to consumer communication. The Company is committed to developing quality and safe products while delivering nutritional value across both energy drink and health beverage categories. To ensure product safety and support consumer well-being, Osotspa applies internationally recognized food safety standards, including GHPs, HACCP, and FSSC 22000. The Company also continues to reformulate beverages to contain less than 6% sugar and enhance nutritional value to meet the needs of consumers seeking specific health benefits, while taking into consideration potential impacts on vulnerable groups. These efforts are aligned with the World Health Organization (WHO) recommendations to help prevent non-communicable diseases (NCDs) and promote long-term consumer health.

To effectively drive its health and nutrition strategy, the Company has clearly defined roles and responsibilities. The Board of Directors oversees the overall health and nutrition strategy to ensure alignment with the Company’s sustainability vision. Senior executives are responsible for setting direction, policies, and necessary resources, as well as monitoring performance. Cross-functional teams, including R&D, Marketing, Product Quality, and Sustainability, work together to develop, review, and validate nutrition- and health-related communications to ensure scientific accuracy and compliance with applicable national and international laws and standards.

This management approach enables the Company to systematically manage health- and nutrition-related risks, opportunities, and impacts, while mitigating potential adverse impacts and enhancing positive outcomes for consumers and society.

Moving forward, the Company will expand beverage products with reduced sugar content in accordance with international nutrition criteria and Thailand’s Healthier Choice guidelines. Osotspa will also continue research and development of low-sugar and sugar-free products to cover a wider range of offerings, while promoting consumer communication to help consumers choose beverages that are appropriate for their health needs.

Osotspa Health and Nutrition Policy

Osotspa is committed to enhancing consumer health and well-being through the Company’s Innovation Center by developing and improving products to provide appropriate nutritional value for diverse consumer groups. The Company also promotes transparent nutrition information and leverages the strength of its brands to encourage healthier consumption behaviors. The key principles of the Health and Nutrition Policy are as follows:

Nutritious, Delicious, Forward-Looking

Responsible

The Company regularly reviews its Nutritional Criteria in consultation with the Health & Nutrition Advisory Panel to maintain alignment with recommendations from the World Health Organization (WHO), public health authorities, and Healthier Choice standards.

Ensure that Osotspa products are safe, meet applicable nutritional standards, and comply with relevant laws and regulations in all countries where the Company operates. Collaborate with credible business partners, advisors, academic institutions, and government agencies, and design appropriate serving sizes and consumption contexts to help reduce the risk of overconsumption. Provide clear and responsible choices that support balanced and mindful consumption in line with public health principles.

Accessible and Affordable

OSP Nutrition Advisory Panel

Osotspa has established a Health & Nutrition Advisory Panel to support the implementation of the Company’s Health and Nutrition Policy. The Panel has the following roles and responsibilities:

Provide Advice on Osotspa’s Health and Nutrition Policy

Provide advice on Osotspa’s Health and Nutrition Policy.
Provide recommendations on health and nutrition policies, communications, and policy-related initiatives, including recommendations for policy improvements in alignment with national and international health and nutrition standards and recognized practices.
Document all recommendations in meeting minutes or reports, together with supporting rationale, and submit them to the Health and Nutrition Team and the Sustainable Development Working Team.
Refer recommendations involving changes to Company policies or external commitments to senior management for consideration.

Provide Relevant and Up-to-Date Information

Provide up-to-date academic and technical information on health and nutrition, technology, global and local markets, consumer trends, and emerging laws and regulations to support the Health and Nutrition Hub and relevant operational teams.

Provide Health and Nutrition Guidance to Research and Development (R&D)

Support product innovation and formulation development by providing health and nutrition guidance through the Health and Nutrition Hub to ensure alignment with the Company’s health and nutrition objectives.

Promote Health and Nutrition Awareness Internally and Externally

Support initiatives and communications that enhance health and nutrition knowledge and awareness through Company channels, including the sustainability website and other publicly available information channels.

Collaborate and Exchange Knowledge with External Stakeholders

Engage and collaborate with businesses, academics, and government agencies to exchange health- and nutrition-related knowledge in areas of mutual benefit. Document all formal external collaborations and meetings, including details of information shared and received. Ensure that any information related to Osotspa is handled in accordance with the Company’s Code of Conduct and Information Security Policy. Obtain prior approval from the Chair of the Health & Nutrition Advisory Panel before initiating discussions on new external collaborations that may affect the Company’s reputation or require significant resources, to avoid creating inappropriate external expectations.

Management and Awareness of Potential Adverse Product Impacts on Consumers and Vulnerable Groups

Osotspa recognizes the importance of managing potential adverse impacts of its products on all consumers, particularly vulnerable groups such as children, older persons, individuals with medical conditions or specific health needs, and pregnant women. The Company therefore oversees product safety at every stage, from product development and manufacturing to quality assessment, consumer communication, and distribution, to ensure that its products are safe, meet applicable standards, and fully comply with relevant laws and regulations.

The Company aims to enable consumers to make informed and appropriate choices by providing sufficient and transparent information, including nutritional information, nutrient content, appropriate consumption guidance, and warnings for vulnerable groups. Serving sizes and on-pack communications are carefully considered to help reduce the risk of overconsumption and promote mindful and safe consumption across different age groups. For example, M-150 energy drinks clearly display an on-pack warning stating: “Do not consume more than two cans per day, as excessive consumption may cause heart palpitations and insomnia. Children and pregnant women should not consume this product, and individuals with underlying medical conditions should consult a physician before consumption.” Consumer hotline contact information is also provided, enabling consumers to conveniently make inquiries or raise concerns.

Product Quality and Safety

Osotspa is committed to delivering high-quality and safe products that meet consumer needs. The Company’s products have been recognized for their quality and standards for more than a century, supported by the collective efforts of employees throughout the production process. The Company places importance on delivering quality products in optimal condition and on time, both domestically and internationally, to enhance market opportunities and brand recognition while facilitating effective collaboration with customers and business partners.

In line with its commitment to operational excellence, the Company has established a standardized operating framework across all manufacturing facilities within the Group. The framework incorporates quality and safety requirements in accordance with national and international food standards and applies quality controls throughout the product lifecycle, from design and manufacturing to distribution. The Company utilizes precise production control technologies, conducts hazard analyses and identifies critical control points, and has mechanisms in place to monitor and assess potential risks effectively.

In addition, Osotspa applies the criteria of Thailand’s Healthier Choice Logo in the reformulation and development of its beverage products. Examples of products that have received the Healthier Choice Logo include Calpis Soda Mango Parfait, Okinawa Pineapple, and Kyoho Grape flavors, as well as Calpis Lacto Passion Fruit and Apple Tea flavors.

Health & Nutrition Programs

Osotspa’s Compliance with Nutrition Regulations and Nutritional Standards

Osotspa complies with nutrition-related regulations in each country where it operates, ensuring all product formulations and labeling align with local dietary standards. The company employs a nutrient profiling system based on the Recommended Daily Intake (RDI) of each respective country. RDI refers to the daily recommended amounts of nutrients such as vitamins, energy, and minerals that support overall health and help prevent nutritional deficiencies.

This nutrient-based approach is widely used in the food and beverage industry to communicate the nutritional value of a product — specifically, what percentage of the RDI a serving of the product provides

In addition, the company refers to the Codex Alimentarius, an international food standard developed by the Food and Agriculture Organization (FAO) and the World Health Organization (WHO), as a guideline for ensuring food safety and nutritional value in its products. This alignment ensures that the company’s products comply with globally recognized best practices in food safety and nutrition.

The Codex guidelines are applied in several key areas, including:

Regulation of sugar and sodium content, to ensure levels are appropriate and safe for health.
Use of food additives, such as sweeteners, colors, and preservatives, in accordance with the Codex General Standard for Food Additives (GSFA), which defines the types and maximum permissible levels of additives.
Nutritional labeling, based on Codex standards to ensure transparent, accurate, and consumer-friendly communication of nutritional information.

In addition to legal compliance, Osotspa applies recognized nutritional quality standards set by independent organizations and regulatory authorities to evaluate the health profile of its beverage products:

For functional drinks, the company follows the Healthier Choice Logo (HCL) criteria issued by the Ministry of Public Health (Thailand).
For energy drinks (e.g., M-150, Lipo, Shark) and supplement products (e.g., C-Vitt, Peptein, Peptein Good Night), RDI values are used as the primary benchmark to guide formulation and labeling, supporting consumer awareness of nutrient content.

This approach ensures transparency, supports consumer health, and aligns with Osotspa’s commitment to responsible product development.

Fortification and Nutritional Enhancement of Beverage Products

At Osotspa, we are committed to developing products that support consumers’ health and well-being. We continuously enhance the nutritional value of our beverage portfolio by incorporating beneficial nutrients and functional ingredients into our products as part of our ongoing product innovation and development.

Our approach is to progressively enhance our beverage portfolio, with the ambition of having 100% of our beverage products contain fortified or enhanced nutritious ingredients. We implement this approach through both new product development and the reformulation and renovation of existing products.

100%

of our beverage products currently contain fortified or enhanced nutritious ingredients

We focus on incorporating beneficial ingredients, where appropriate, such as vitamins, minerals, dietary fiber and other functional food ingredients, while considering consumer needs, product characteristics, product safety and applicable regulatory requirements.

Examples of Nutritional and Functional Innovation

Our commitment is reflected in the continuous development of products that incorporate beneficial nutrients and functional ingredients to meet diverse consumer needs.

C-Vitt – C-Vitt provides 1,000 mg of vitamin C per serving, reflecting our approach to developing beverages with enhanced nutritional value. The product provides a convenient source of vitamin C in a ready-to-drink format.
Peptein – Our Peptein portfolio incorporates functional ingredients and vitamins to develop beverages designed around specific consumer needs. For example, Peptein Good Night contains GABA, L-Theanine and Reishi mushroom extract as part of its functional formulation.
One Day Vitamins – One Day Vitamins is formulated with 13 essential vitamins, providing consumers with a convenient beverage option to complement their daily vitamin intake.

Through continuous innovation, reformulation and new product development, Osotspa aims to make enhanced nutritional and functional benefits an increasingly integrated part of our beverage portfolio. We will continue to develop products that respond to consumers’ evolving expectations for healthier and more functional beverage choices.

Products specifically aimed at priority populations

Osotspa has developed products that specifically address the needs of priority populations:

Affordable Energy Drinks for Low-Income Consumers:

M-150 Yellow Cap (10 THB) provides an affordable option for daily energy needs, ensuring accessibility to low-income consumers across Thailand.

Functional Beverages for Targeted Health Enhancement:

C-Vitt – high Vitamin C content to support immunity and overall wellbeing.
C-Vitt Plus Collagen – contains both Vitamin C and collagen for consumers looking to supplement these nutrients in their daily routine.
Peptein Goodnight – enriched with GABA, supports quality sleep and relaxation.

These products are tailored to meet both economic accessibility and specific health and wellbeing needs, ensuring inclusivity across different consumer groups.

Portion-Control Packaging Design

Osotspa considers consumer health and well-being in the development of its products and packaging. The Company provides appropriate serving sizes, a variety of packaging sizes, and clear consumption guidance to help consumers understand how much to consume and make informed choices. Product labels also provide relevant nutritional information, recommended consumption instructions, and mandatory warnings in accordance with applicable food labelling laws and regulations.

Key practices include:

Recommended consumption and portion guidance: Product labels provide clear instructions on the recommended amount or frequency of consumption, helping consumers regulate their intake and avoid excessive consumption.
Mandatory warnings: Where required by law, appropriate warnings are displayed prominently on product packaging to help consumers understand consumption limitations and relevant precautions. For example, M-150 energy drink carries a warning advising consumers not to consume more than two bottles per day, together with warnings for children and pregnant women and advice for people with underlying health conditions to consult a doctor before consumption.
Responsible health and nutrition claims: For products with health or nutritional positioning, Osotspa ensures that information and claims communicated on packaging are accurate, transparent, supported by appropriate evidence, and compliant with applicable laws and regulations. For example, C-Vitt, a dietary supplement, provides product information and relevant regulatory disclaimers to ensure that consumers understand the nature and intended use of the product and are not misled regarding disease prevention or treatment.
Packaging sizes and formats: The Company considers appropriate serving sizes and packaging formats as part of product development, balancing consumer convenience and product functionality with the objective of supporting mindful consumption.

Through these practices, Osotspa uses packaging not only to protect and deliver its products, but also as an important communication tool that supports consumers in controlling the amount they consume, understanding recommended consumption, and making safer and more informed choices.

R&D investment to improve nutrition

Osotspa has invested in research and development to enhance the nutritional profile of its products:

M-Sport – reformulated to reduce sugar content from 7.5g to 4.6g per serving.
C-Vitt Plus Collagen – enriched with additional Vitamin C to support daily nutrient intake.
C-Vitt range – all six variants have been developed as supplement products to provide targeted nutritional benefits.

These initiatives reflect Osotspa’s commitment to responsible product innovation, helping consumers access beverages with improved nutritional value.

R&D Investment to Improve Affordability and Accessibility of Healthy Products

Osotspa invests in research and development to make its healthy products more accessible and convenient for consumers:

Wide Availability – healthy products are easily available at convenience stores nationwide.
Consumer-Friendly Formats – products are designed in easy-to-consume formats, offering a practical alternative to traditional tablets or supplements.
Variety of Options – multiple product variants allow consumers to choose according to their preferences, such as C-Vitt products that provide Vitamin C, collagen, or dietary fiber.

These initiatives aim to enhance both affordability and accessibility, ensuring that healthier choices are within reach for a broad range of consumers.

Health & Nutrition Revenues

	2021	2022	2023	2024*	2025
Revenue from Products with the Healthier Choice Logo (THB)	3,877,000,000	3,852,000,000	2,628,000,000	1,775,000,000	369,481,343
Total Revenue from Food and Beverage Products (THB)	22,708,622,000	22,020,057,000	21,129,597,000	22,153,901,000	21,422.744,111
Percentage of Revenue from Products with the Healthier Choice Logo (%)	17.07%	17.49%	12.43%	8.01%	1.72%

Access to Medicines and Responsible Pharmaceutical Practices

Access to medicines and responsible pharmaceutical practices form part of Osotspa’s Product Quality, Food Safety and Halal Policy. The Company registers pharmaceutical products and prepares registration dossiers in compliance with the requirements of the Thai Food and Drug Administration (Thai FDA), Ministry of Public Health, in accordance with the ASEAN Common Technical Dossier (ACTD), a common framework for the preparation of pharmaceutical registration dossiers across ASEAN Member States. This approach supports consistent registration standards in Thailand and across the ASEAN region, contributing to equitable access to quality, safe, and effective medicines. The Company operates according to the following principles:

Responsible Advertising and Marketing – Conduct pharmaceutical advertising and marketing in compliance with applicable laws and Thai FDA regulations under the Drug Act B.E. 2510 (1967), as amended. All communications and advertisements relating to the Company’s pharmaceutical products must receive approval from the Thai FDA prior to publication to ensure that information is accurate, transparent, and not misleading to consumers.
Industry Collaboration and Knowledge Sharing – Maintain membership in the Pharmaceutical Industry Club of the Federation of Thai Industries, which promotes the development and capabilities of Thailand’s pharmaceutical industry to strengthen self-reliance and enhance competitiveness in line with international standards. Through this collaboration, the Company receives updates on regulatory developments, pharmaceutical development guidelines, and knowledge from government agencies, which are used to improve manufacturing processes and pharmaceutical product development in compliance with applicable laws and Thai FDA requirements, helping to ensure the safety, quality, and efficacy of its pharmaceutical products.
Responsible Marketing Practices and Personnel Development – Prepare pharmaceutical labels and package inserts in accordance with the information contained in product registrations approved by the Thai FDA and verify their accuracy prior to distribution to ensure that consumers receive complete and appropriate information for safe use. Ensure that all advertising materials and marketing communications relating to pharmaceutical products receive Thai FDA approval prior to publication. Appoint responsible pharmacists to oversee pharmaceutical manufacturing, quality control, and distribution in compliance with applicable laws and Thai FDA requirements. These pharmacists are required to complete training in accordance with the requirements of the Pharmacy Council of Thailand to ensure that they have the appropriate knowledge, understanding, and readiness to perform their duties in compliance with the Drug Act B.E. 2510 (1967) and professional ethical standards.